Senior Process and Service Improvement Officer
Job no: 518449
Work type: full time
Location: Crawley
Categories: Executive
- Secondment opportunity to lead University-wide improvement projects.
- Join the newly created University Transformation and Improvement team.
- Full-time (1 FTE) appointment on a fixed term basis 5/1/2025-31/12/2025.
- Base salary range: $100,524 – $111,534 p.a. plus 17% superannuation.
About the area
The University Transformation and Improvement Team plays a pivotal role in advancing the institution's commitment to excellence, quality enhancement, transformation and ongoing continuous improvement. This team is responsible for process, project and quality improvement initiatives across the University and oversees University-wide service quality and process improvement initiatives that enhance the University's overall service outcomes and performance.
About the opportunity
- Lead projects to improve timetabling and recognition of prior learning processes across the whole University.
- Work with a diverse range of stakeholders including senior leaders, academics, professional staff and students.
- Use your analytical mind and persistence to define current challenges and identify potential solutions. You will facilitate workshops, conduct research, analyse data and provide recommendations and implementation plans.
About you
- Strong communication and collaboration skills, with an emphasis on understanding the needs of diverse stakeholders.
- Highly developed conceptual, analytical and problem solving skills with the ability to develop creative solutions to complex problems and business requirements.
- Demonstrated ability to work independently, show initiative and work productively as part of a team.
Position description: 
PD Senior Process and Service Improvement Officer - (518449).docx
To learn more about this opportunity, please contact Emma Bailey at emma.bailey@uwa.edu.au
How to apply
Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.
Closing date: 11:55 PM AWST on Sunday 24th November 2024.
Interview Date: Monday 2nd December 2024.
This position is only open to applicants with relevant rights to work in Australia.
About the University
The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, there is no better time to join Western Australia’s top university.
Learn more about us.
Our commitment to inclusion and diversity
UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.
If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.
If you have queries relating to your application, please contact the individual named in the advertisement. Alternatively, please contact the Talent team at talent-hr@uwa.edu.au with details of your query. To enable a quick response, please include the 6-digit job reference number.
Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time
